Availability and Reliability

Plaato’s cloud-based platform is trusted by hundreds of breweries worldwide. Ensuring high availability and data integrity remains one of our highest priorities.

  • High Availability

    Plaato is hosted on AWS, which provides enterprise-grade reliability with a guaranteed 99.9% uptime or higher.

  • Daily Data Backup

    Plaato uses a hosted backup solution to perform daily backups, storing data in at least two separate locations to ensure redundancy and reliability.

  • Multi-region Redundancy

    Plaato maintains high availability and fault tolerance by replicating production data to a backup data center in a separate availability zone.

Disaster Recovery with Options for Zero RPO

Plaato delivers built-in data integrity designed to prevent data loss, even in the event of a disaster. Our innovative approach to achieving zero Recovery Point Objective (RPO) leverages advanced containerization and cloud technologies—helping protect mission-critical data like eBR and eDHR.

Adjust brewing schedules to match seasonal demand and maximize efficiency.

Fast, clear, and compliant incident response

  • Speed

    Plaato uses automated anomaly detection to identify and alert on-call engineers about performance issues, security threats, or potential downtime risks before they escalate.

  • Transparency

    We notify the appropriate teams based on the nature of the incident—ranging from minor bug reports to critical uptime or security issues.

  • Compliance

    We document all incidents and conduct thorough post-incident reviews to ensure corrective actions are implemented, supporting operational integrity and adherence to industry standards.

Stable, controlled software deployments designed for minimal downtime

Plaato delivers continuous, secure software updates on a weekly release cycle for standard users, along with a Long-Term Support (LTS) release every six months for regulated manufacturers. This ensures updates are controlled, compliant, and thoroughly validated to meet GxP requirements.

  • Dual Release Cycle

    We offer weekly releases for agile teams and biannual Long-Term Support (LTS) releases for environments requiring validated, compliant upgrades—delivering flexibility without compromising control.

  • Field-tested

    Regulated customers benefit from enhanced confidence in features that have been validated in real-world environments, ensuring consistent stability, reliability, and performance.

  • Enhanced Compliance and Testing

    Each LTS release is rigorously tested and verified to ensure compliance with industry-specific regulatory standards.